PlayLab Creator Services Terms of Service
1. Who we are
PlayLab ("PlayLab", "we") runs brand campaigns with creators. PlayLab is a service operated by Mandongjegwa, a sole proprietorship registered in the Republic of Korea (not an incorporated company). Contact: team@playxlab.com.
2. PlayLab services
These Terms cover the Creator Portal and related PlayLab creator services, including campaign discovery and participation, creator profiles and portfolios, collaboration matching and management, content submission and review, product delivery, agreements, invoices, payments, performance reporting, support and communications. They also apply to related features and services we introduce in the future, unless separate terms apply. A feature listed here is not a promise that it is currently available.
Access may use TikTok sign-in, secure email invitations or other methods we make available. Features may depend on your location, eligibility, campaign and selected services. Campaign-specific agreements take priority for their subject matter; mandatory rights under applicable law continue to apply.
3. Who can use it
You must meet the minimum age and other requirements of applicable law and any platform you use with our services, and control the TikTok account you sign in with. If you have not reached the age of legal adulthood where you live, participation is possible only where permitted by law, the platform and the campaign. A parent or legal guardian must authorize your participation and enter into or approve agreements where required.
Before joining a campaign as a minor, contact PlayLab so we can confirm any guardian consent, work permit, payment or other protections required for that campaign and location. Guardian permission alone does not override these requirements. Do not submit identity documents through a campaign draft or feedback field.
4. Campaigns
Each campaign has its own brief and, for paid campaigns, its own agreement. The brief and the agreement set the deliverables, dates, product shipping, usage rights and compensation for that campaign. These Terms apply to the portal itself and to every campaign unless the campaign agreement says otherwise.
You keep ownership of the content you create. Where a campaign gives a brand or PlayLab the right to reuse your content, that right is stated in the campaign brief or agreement and is limited to what is stated there.
You are responsible for following TikTok's rules and the advertising disclosure laws that apply to you (for example marking a video as a paid partnership or with #ad where required).
5. Products and payments
Products shipped for a campaign are yours to keep once you complete the deliverables, unless the brief says otherwise. For paid campaigns, the brand funds the fee and PlayLab administers the payment on the brand's behalf as set out in the campaign agreement. Payments are made by bank transfer through Airwallex to the payout details you provide in the portal. Each party is responsible for its own taxes.
6. Your information
You authorize PlayLab to use the information you provide and the account information you permit us to access to deliver, administer, personalize, support and improve the creator services you use or request, as described in the Privacy Notice. This includes related future features serving those purposes. We use only the information needed for those purposes. Your payout details are used for payment administration, not general promotion.
Our Privacy Notice explains the information, purposes, recipients and retention periods. New unrelated purposes, sensitive information, disclosures or transfers that require separate consent will be presented separately before they take place. Acceptance of these Terms does not replace that consent.
Service notices and optional updates
By accepting these Terms, you agree to receive communications needed for your account and services, including access and security notices, campaign steps and deadlines, shipping, content feedback, agreements, invoices, payments, support replies and material service changes. We may deliver these by email, in the portal, or through other channels you provide or enable, subject to the permissions required for that channel.
New campaign offers, promotions and optional news about current or future services follow your separate communication preferences and any consent required by law. You can decline or withdraw optional marketing without losing access to existing campaigns. Essential notices may still be sent while your account, campaign or payment remains active. Contact us to update your preferences.
7. Acceptable use
Do not use the portal to impersonate someone else, to submit content or links you do not own, or to interfere with the service. We may suspend access that breaks these rules.
8. Changes and ending
We may update these Terms. When we do, the version and date at the top change and we ask for your consent again at your next sign-in if the change is material. You can stop using the portal at any time; campaign agreements you have already accepted continue to apply to the content you delivered.
9. Liability
The portal is provided as is. To the extent permitted by law, PlayLab is not liable for indirect losses arising from the use of the portal. Nothing in these Terms limits liability that cannot be limited by law.
10. Governing law
These Terms are governed by the laws of the Republic of Korea.